1. Who We Are

Rutgon.com.vn (RG) is a URL shortening service that helps you share content more easily. We collect certain information to provide our services, improve user experience, and ensure security.

2. Information We Collect

We may collect personal information from you in the following cases:

• When you register for an RG account:
  • Name, email, phone number, company name, industry, or job title.
  • If you sign in via Google, Facebook, Apple, or Twitter, we collect information provided by these platforms (depending on your privacy settings).
• When you use our services:
  • Original and shortened URLs when you create an RG link.
  • IP address, geolocation (derived from IP), and the time and date of link creation.
  • If you share an RG link on social media, we collect the platform’s name and your username.
• When you interact with an RG link:
  • Information about clicks or views, including IP, location, browser, operating system, and access time.
• Automatically collected information:
  • Data from cookies to track how you use our website, such as referring pages, access time, and device settings.
  • Confirmation when you open emails from us to improve customer service.

3. How We Use Your Information

We use your information to:

• Operate and provide our URL shortening service.
• Respond to inquiries, provide technical support, and enhance user experience.
• Personalize services, such as suggesting relevant features.
• Analyze website usage to improve service quality.
• Send information about our services or policy updates (you can opt out of these via your account settings).
• Detect and prevent fraudulent, malicious, or illegal activities.
• Comply with legal requirements under Vietnamese law.

4. Information We Share

We may share your information in the following cases:

• Publicly: Original URLs and RG links you create are public by default.
• With business clients: If you shorten a link for an RG client’s site, they may see the original URL, creation time, location, and aggregated click/view data to prevent fraud.
• With service providers: We share information with partners (e.g., analytics or payment services) to support RG operations, but they only use it under our instructions.
• With your organization: If you use a company email to register, we may share account details with your organization to support enterprise account management.
• With your consent: For example, when you share an RG link via social media.
• For legal requirements: We may provide information to authorities if needed to comply with the law, protect RG’s rights, or ensure public safety.

We do not sell your personal information to any third party.

5. Cookies and Similar Technologies

We use cookies to:

• Track how you use our website and RG links.
• Improve user experience and analyze trends.

You can disable cookies through your browser settings, but this may affect some service features. We currently do not support “do-not-track” signals. For more details, please see our Cookie Policy.

6. Your Rights

Under Vietnam’s Decree 13/2023/ND-CP and applicable laws, you have the following rights:

• Access: Request to view the personal information we hold about you.
• Edit: Request corrections to inaccurate information.
• Delete: Request deletion of your personal information (except when required by law).
• Withdraw consent: Stop us from processing your data (if processing is based on consent).
• Object: Refuse the use of your data for certain purposes, such as direct marketing.

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

7. Data Security and Retention

• Security: We use measures like SSL encryption, firewalls, and regular security audits to protect your data.
• Retention: We retain personal information for as long as you use our services or as needed to comply with legal requirements (up to 24 months after account termination, unless otherwise required by law).
• International data transfers: If data is transferred outside Vietnam, we ensure compliance with applicable laws.

8. Third-Party Services

When you use RG links or share content via social media (e.g., Twitter, Facebook), these third-party services may collect information based on their privacy policies. We do not control or take responsibility for their policies. Please review the privacy policies of these services.

9. Policy Updates

We may update this policy to reflect changes in our services or legal requirements. For significant changes, we will notify you via email or on our website at least 7 days before they take effect. Please check regularly for updates.

10. Contact Us